Shipping policy

 

Order Processing

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly delayed. We appreciate your patience and understanding.

Shipping Time

Estimated delivery times:

  • United States: 7–15 business days
  • Canada: 7–15 business days
  • United Kingdom: 7–15 business days
  • Australia: 8–18 business days
  • Europe: 8–18 business days
  • Other International Destinations: 10–20 business days

Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

  • Free Shipping on orders over $68 USD.
  • Shipping fees for orders below the free shipping threshold will be calculated at checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking updates may take 2–5 business days to appear after the shipment has been dispatched.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, please contact us as soon as possible. We cannot guarantee changes once an order has been processed or shipped.

Lost, Delayed, or Stolen Packages

We are not responsible for shipping delays caused by carriers, customs inspections, weather events, or other factors beyond our control.

If your package is lost in transit, please contact our customer support team and we will assist in resolving the issue.

Contact Us

If you have any questions regarding shipping, please contact our support team:

Email: JeffGutierrez140@hotmail.com

We are committed to providing the best shopping experience and will do our best to assist you.